Care & cost guideQuestions to keep
Keep the important questions in front of you.
Bring the questions that match the choice in front of you. Leave space beside each for the answer.
The care question
- What are we treating?
- Why does this plan fit that concern?
- What evidence supports it?
- What other care can we discuss?
The whole-bill question
- Which parts of the care does the quoted price include?
- What sits outside it?
- Which charges repeat?
- What would I owe if the plan changes or ends?
The insurance question
- Which named visits, tests and medicine will my plan pay for?
- Is payment approval needed first?
- Who handles that paperwork?
- What happens if the answer is no?
The test question
- What would the test result change?
- What does the test price include?
- Who explains the result?
- What would repeating the test cost?
The source question
- What is the name of the doctor or other person treating me?
- Where can I check the licence?
- Which pharmacy makes and sends the medicine?
- How do I check that pharmacy?
The later-care question
- Who answers medical questions after the visit?
- What follow-up is included?
- What requires another visit?
- How do I end recurring charges?